CARPET CLEANING
Frequently Asked Questions

What is the average drying time when carpet is cleaned?

With normal temperature and humidity coupled with use of your heating ventilation and air conditioning (HVAC) system, the carpet should be dry in 6-8 hours. Complete drying can take as long as 24 hours.

What is the best method of carpet cleaning: dry foam or steam extraction?

NV Service Group use steam (hot-water) extraction which is the cleaning process recommended by both Shaw Industries and Mohawk, who together manufacture over two thirds of the world's carpet and may be the only method accepted by your carpet manufacture to maintain product warranty.

My carpet still looks shaded or dirty after cleaning, especially my stairs and hallways?

Without proper carpet maintenance, including vacuuming and professional cleaning, nylon carpet fibers will become damaged prematurely. This is most evident, where the highest amount of foot traffic occurs.

How do I pay for my carpet cleaning service?

Payment is due on completion of service. You may pay by cash, personal check or credit card. If you prefer to pay by credit card, our carpet cleaning technicians can collect your credit information, or we can handle the process from our office.